James joined IBA in 2020 as a Client Services Executive. He is an InsightIQ product expert, responsible for client engagement, technical support, and leading renewal conversations with our existing clients.

Previously, James worked within imports and global supply chain operations for UK retailers.

James has a BSc (Hons.) in Management Science from the University of Kent and a BSc in Air Transport Management from New Buckinghamshire University. James is also a qualified commercial pilot and is type rated on the Airbus A320.